Standardize Service Excellence with Custom Proof of Delivery Forms

OptimoRoute’s Custom POD Forms are customizable proof of delivery or service forms that let you guide field teams through step-by-step service workflows and data collection – directly within the OptimoRoute Driver App.

Whether your business operates in delivery and logistics, installation services, maintenance, or in-home customer support, Custom POD Forms empower your field teams to stay fully compliant with company procedures and to exceed customer expectations each and every time.

Fully Customizable to Fit Your Process

Build tailored forms that match your service protocols and operational needs. Use detailed checklists, short and long text fields, photo capture prompts, signature requests, and a wide variety of other flexible inputs.

Seamless Mobile Experience

Forms are fully integrated into the OptimoRoute Driver App. Drivers and field technicians can easily complete the forms while finishing a job directly from their mobile devices.

Real-Time Visibility

Track form submissions from your team in real time from the dispatcher dashboard. Instantly view the status of completed tasks, along with any field notes, submitted photos, or service reports provided by your workforce.

Standardized Service Delivery

Create detailed, step-by-step activity checklists that guide your field workers through the finalization of every delivery or service call. Ensure that nothing important gets missed – from capturing customer signatures on multiple items to following installation procedures or meeting dietary restrictions. 

Streamlined Operations and Training

By standardizing field activities using Custom POD Forms, you can reduce training times, minimize costly service errors, stay on top of what’s happening in the field, and capture consistent data that helps drive ongoing process improvements throughout your organization. All of this translates into better customer service and operational efficiency.

Optimize Your Business Today

Get in touch with the OptimoRoute team at support@optimoroute.com to try Custom Proof of Delivery Forms today – and watch your team deliver smarter, faster, and more consistent service every step of the way.