Barcode Scanning: Elevate Operational Efficiency

In the fast-paced world of logistics, precision is key. This is why OptimoRoute has introduced barcode scanning. This game-changing feature ensures accurate deliveries, collections, and service completion by requiring drivers to verify items by scanning barcodes and QR codes for proof of delivery. 

Barcode scanning streamlines processes and reduces human error with real-time validation of orders. This feature is completely integrated with the OptimoRoute Driver App and allows drivers to scan orders using their smartphones, no extra hardware required.

Instant and accurate verification

System-verified content will accelerate your service, collections, and deliveries, giving drivers instant feedback on whether or not the order they are delivering is the correct one. Barcodes are verified in under a second. Batch-scanning also boosts efficiency, eliminating manual visual inspections for many barcodes at a time. 

This reduces the need for manual paperwork associated with delivery confirmation. This not only saves time but also reduces paperwork and the risk of human errors. 

It supports various barcode types like 1D, 2D, and QR codes, streamlining the process and instilling confidence in every service or delivery step. The scanning even works when the driver is in an area with poor cell/mobile coverage. 

Less errors, more confidence

Barcode scanning reduces human error in the service or delivery process. Barcodes can be matched – if previously added to the system, so that drivers don’t need to guess if they have the right order for the right customer.  It ensures that the correct items are being delivered to the right recipient, minimizing the risk of delivering incorrect or incomplete goods. 

This information is also sent to the dispatcher upon delivery or service completion and tracked within Proof of Delivery data. Not only are unexpected or damaged barcodes reported in the OptimoRoute app, but so are the partial deliveries, granting dispatchers visibility to take any necessary action. Transparency like this enhances customer satisfaction and builds trust in the delivery and service completion. 

Improved customer satisfaction

With barcode scanning, drivers and dispatchers can provide accurate and up-to-date information to customers regarding the status of their deliveries. Quality of service improves with order content verification, coupled with batch-scanning for faster service, fewer mistakes, and happier customers.

All-in-one solution

OptimoRoute’s Barcode Scanning eliminates the need for third-party scanning devices. All actions seamlessly occur within the OptimoRoute Driver app, cutting costs and reducing the need for extra hardware.  

With the introduction of barcode identification, dispatchers can create direct integrations with inventory management software, customer relationship management (CRM) systems, and enterprise resource planning (ERP) systems to make sure those barcodes are sent directly from those systems to OptimoRoute. 

Elevate your delivery service operations with OptimoRoute’s Barcode Scanning – where precision meets efficiency. This feature is included in our Pro plan with Proof of Delivery.