The Best Route Planning & Delivery Software for Ecommerce Businesses
Provide an exceptional customer delivery experience while increasing the number of deliveries your team can make and repeat customers. Live tracking of your drivers and customer ETAs.
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How OptimoRoute Can Help Optimize Your Ecommerce Delivery Business
Faster planning and efficient routes are key ingredients for building your business.
Deliver an exceptional delivery customer experience
Optimize customer satisfaction with real-time delivery tracking and accurate arrival times.
Increase your territory by 43% without adding more drivers
Deliver more orders with improved route planning and optimization.
Cut your route planning time by 95%
Automate and simplify your delivery process.
Get started in a matter of minutes
Easy-to-use platform, with 24/7 support.
Why Use Optimoroute for Ecommerce Shipping
Automate your deliveries in minutes
- Upload orders from any platform in just a few clicks
- Diverse functionality with multiple formats supported, such as Excel spreadsheet, CSV or through an API
- Scheduling requires minimal planning time
Optimize for vehicle & driver constraints
- Consider vehicle capacities when routing with number of boxes, volume or weight in mind
- Simply add employee work hours, lunch breaks and other workflow constraints
Include Proof of Delivery with every order
- Capture digital signatures, photos, barcodes, and notes in the Mobile App
- Digitized documentation makes record-keeping seamless and resolves customer complaints
Plan your workload in advance
- Streamline your business processes by slotting jobs into days with light workloads
- Schedule a backlog of deliveries or returns up to 5 weeks at a time
- Create multi-day schedules with arrival times that match customer preferences
Live GPS Tracking and ETA for best results
- Know exactly where your crews are at any time with Live Tracking
- See what’s done, which deliveries are on-time, who’s behind and re-task a crew in minutes
- Last-minute, rush orders easy to assign to available delivery drivers
Equip your team with our Mobile App
- Send routes directly to drivers’ smartphones
- Orders, schedule, navigation in a single app (iPhone and Android)
- Mid-route changes immediately on drivers’ screens
Realtime Order Tracking
- Give customers accurate delivery arrival times and reduce inbound inquiries
- Customizable emails and text messages and integrated sending, with just a few clicks
- An Uber-like shipment tracking experience with a branded tracking page for improved order fulfillment and customer satisfaction
- Collect feedback from your customers
How Ecommerce Businesses Are Benefiting With OptimoRoute
Sign up for a free 30-day trial
Our customer support team will be in touch immediately.
Import your orders, delivery drivers and plan their routes
Everything you need to help you get started.
Read how Hardie’s Fresh Foods scaled with OptimoRoute
Hardie’s Fresh Foods improved their operational efficiency while maintaining on-time delivery.
Frequently Asked Questions
What types of businesses does OptimoRoute support?
OptimoRoute is a cloud-based ecommerce shipping software that caters to a wide variety of services across many verticals. Its unique ability is down to a cutting-edge algorithm that can be tailored to any type of ecommerce delivery business using our customizable data fields. Whether you are a small business or an enterprise, OptimoRoute is a fit.
Case studiesWhat is the difference between using a third-party shipping provider and delivering in-house with OptimoRoute’s shipping solution?
OptimoRoute offers an exceptional user-friendly experience. Say goodbye to the hassle of printing shipping labels and packing slips, eliminate concerns about rising shipping rates, and remove the need for relying on third-party solutions. OptimoRoute puts you in full control of your last mile shipping options, empowering you to handle it efficiently in-house.
Our guide on ecommerce deliveryHow does OptimoRoute improve customer experience?
With customer-centric features like Proof of Delivery and Customer Feedback, OptimoRoute enhances your shipping process, leading to faster deliveries and improved customer satisfaction. By streamlining your logistics, you can minimize shipping costs. The real-time order tracking and GPS tracking for drivers enable you to provide up-to-date estimates to customers while efficiently managing your overall logistics operations.
What do I need to set up OptimoRoute?
OptimoRoute is a web-based software solution so you only need a web browser. There is no installation on your computer.
How to get startedCan I integrate my ecommerce platform with OptimoRoute?
Yes, you can integrate your ecommerce platform (Ebay, Shopify, BigCommerce, Magento) and its various sales channels (website, social media etc.) with OptimoRoute™ using our Web Service API.
Learn moreHow do I keep up with increased demand?
OptimoRoute’s scheduling optimizer helps companies meet demand spikes. Businesses choose in-house delivery management software for control, efficiency, and customer satisfaction. OptimoRoute allows them to seamlessly scale up their delivery fleet when needed.
Grow your business
Reduce your operational costs by 30%
Increase delivery capacity by 43%
Plan 7x faster