Help Topics
Everything you need to help you get started
EXPLORE ALL TOPICS
Video Tutorials
- How to Plan Orders
- How to Import Orders via Copy/Paste
- How to Import Orders From an Excel Spreadsheet
- How to Create and Edit Drivers
Getting Started
Account Settings
Drivers and Vehicles
- Vehicle Load/Capacity Constraints
- Adding Drivers and Setting Driver Details
- Adding Vehicles and Setting Vehicle Details
- Driver Skills
- Vehicle Features
- Service Areas for Drivers
Orders
- How Orders Are Defined
- Custom Order Fields
- Setting Maximum Number of Orders per Driver
- Importing Orders via Copy/Paste
- Importing Orders From MS Excel or CSV
Plan and Optimize
- Weekly Planning
- Manually Modifying and Rearranging Planned Routes
- How to Plan Optimal Routes and Schedules
Mobile App / Live / Analytics
- How Do I Find My Activation Key for the Mobile App?
- Using the OptimoRoute™ Driver App
- How to Enable and Use the Proof of Delivery Feature
- Live ETA
- Breadcrumbs
Send and Export Routes
- Delayed Send
- Sending Planned Routes to the OptimoRoute Mobile App or Via Email
- Export Routes to MS Excel
- Export Routes to Garmin, TomTom and Navigon
Order Tracking
- How to Enable Customer Feedback
- Branded Order Tracking Emails
- How to Enable Realtime Order Tracking Through Emails and Texts