New: Improved Mobile App for Your Drivers and Field Service Teams
May 15, 2023
We’re releasing a new version of the OptimoRoute Driver app for iOS and Android. Our mobile app gives your drivers and field service teams everything they need to complete their daily routes on the go.
The new version of the mobile app will provide better in-field communication to your drivers and service teams as any last-minute route or schedule changes instantly appear in the app through an enhanced notification. Improvements to dispatcher controls and Proof of Delivery are included in this latest release as well.
Drivers and field teams can get notified via the app when:
- New route or new job is sent
- Route or job is deactivated
- New orders are added to a route
- Existing orders are removed from a route
- Existing orders on a route have changed
We’ve also enhanced tracking options for dispatchers or your home office, which can be set in tracking preferences for the account.
Dispatchers will have the the option to:
- Require drivers or field service teams to turn on GPS and location access to go “On Duty”
- Disable locations tracking for all drivers and field teams
- Allow drivers to choose their preference for “On Duty” location tracking
Plus, we’re making one of our most popular features, Proof of Delivery, even better with customizable forms based on data from the order itself. Another enhancement will allow dispatchers to disable the use of photos from the driver’s phone gallery.
To better support our growing, global customer base, we now support app translations and Realtime Order Tracking for the following languages:
- Arabic, Bulgarian, Czech, Danish, Greek, Hebrew, Icelandic, Lithuanian, Polish, Portuguese, and Simplified Chinese
- Currently supported languages are English, Spanish, Croatian, German, French, Hungarian, Italian, Dutch, and Slovak
Finally, the release will include minor bug fixes and other user-experience improvements.
Not using the Driver app yet? Don’t worry – it’s easy to get started! Dispatchers will need to create an activation code for their drivers. You and your team can get set up and learn about key features of the app by checking out this short video.
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