Route Planning & Scheduling for
Healthcare & NEMT Services

Easily plan efficient schedules for healthcare professionals making house calls or doing NEMT to and from healthcare institutions. Make sure patients are matched with the necessary skilled professionals. Plan pickup and drop off of patients on the same route.

NEMT Hero Img LP 3

Proudly serving customers of all sizes

Read what they say about us

Help more patients with less resources

Faster planning and efficient routes are key ingredients to skyrocket your business

Serve 43% more patients with the same number of professionals

Serve 43% more patients with the same number of professionals

Reach more patients with the same resources thanks to improved route planning & dispatching.

Save 30% of your time and money every day

Save 30% of your time and money every day

Reduce driver time spent on the road and save on gas costs

Reduce time spent planning by 7x and focus on growing your business

Reduce time spent planning by 7x and focus on growing your business

Minimize planning efforts and coordinate seamlessly with your existing systems.

Reliable schedules ensure better service

Reliable schedules ensure better service

Realistic schedules create needed reliability that give comfort to each client as they know they are being made a priority.

Route planning software that serves your needs

Plan schedules for more appointments than before

  • Import and see all your appointments at a glance
  • Set priorities and appointment time windows
  • Set working times and schedule breaks for your employees
  • Set pickup and drop-off times for NEMT
Start your free 30-day trial

Instant schedules with efficient route planning

  • See efficient multi-stop routes in seconds
  • Let your employees start or end the routes at their home location
  • Automatically assign appointments to the medical professionals according to their skills and service areas
Start your free 30-day trial

Support your healthcare professionals on the road

  • See how the day’s schedules are progressing in real time
  • Allow dispatchers to view your team’s locations live
  • Serve mid-day orders seamlessly with Dynamic Planning
Start your free 30-day trial

Keep clients informed on ETAs

  • Share accurate estimated appointment or pickup times with your clients
  • Send email and text message notifications
Start your free 30-day trial

Document with Proof of Delivery

  • Capture digital signatures, photos & notes in the Mobile App
  • Digitized documentation makes record keeping seamless and resolves customer complaints or enquires
Start your free 30-day trial

Equip your team with our Mobile App

  • Send routes directly to medical professionals’ mobile phones
  • Appointment details, schedules, navigation in a single app (iPhone and Android smartphones)
  • Mid-route changes immediately on personnel’s screens
Start your free 30-day trial

Weekly appointment planning

  • Schedule up to 5 weeks at a time
  • Slot jobs into time periods for maximum efficiency
Start your free 30-day trial

How to improve your healthcare service
with smarter routes


Sign up for a free 30-day trial

Our optimization consultant will be in touch immediately.


Import your appointments, healthcare professionals on the road and plan their routes

Go over our help topics and video tutorials: Everything you need to help you get started.


Learn how an independent pharmacy simplifies its free delivery service to maximize efficiency and cut costs

Efficient routes mean that all delivery related costs are kept to an absolute minimum – which is crucial to the business, given that the delivery service is provided free of charge.

Frequently asked questions

What types of healthcare businesses does OptimoRoute support?

OptimoRoute’s schedule and route planning software supports a variety of different healthcare businesses ranging from home examinations to non-emergency medical transportation (NEMT).

Case studies

What do I need to set up OptimoRoute?

OptimoRoute is a web-based service so you only need a web browser. There is no installation on your computer, so transportation dispatching can be done from anywhere where you have access to the internet. Click here to learn how to get started.

Learn how

Can OptimoRoute support the particularities of my workflow?

Our software solution for healthcare services and non-emergency medical transportation allows you to easily configure all the constraints your business has. That includes setting priorities and appointment time windows, setting working times and schedule lunch breaks for your employees, automatically assigning appointments to the best medical professionals while considering skills and service areas and all other relevant constraints.

Can I plan pickup and drop-off with OptimoRoute?

With OptimoRoute you can plan routes with passengers passing from location to another without going through your headquarters.

Case studies

How does OptimoRoute improve customer experience?

OptimoRoute has a unique feature that enables you to send customizable emails or text messages to clients informing them when their professional is scheduled to arrive with live ETAs.

Is there a limit of orders I can plan at once?

Depending on your plan, the limit is 250, 500 or 750. This means depending on your plan, you can import 250, 500 or 750 orders at once, as well as have that same number of orders being taken into consideration for planning during your planning timeframe.


Reduce your operational costs by 30%
Increase delivery capacity by 43%
Plan 7x faster

Start your free 30-day trial