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Delivery and Field Service tips,
best practices and product news

How Delivery Planning Can Grow Your Business in 2021

Thanks to logistics giants like Amazon, customers now expect to receive products delivered to their door in record time. In fact, in a survey conducted by Walker Sands, 54% of US consumers under age 25 said that same-day shipping was…

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Top Reverse Logistics Companies and How to Optimize Your Reverse Logistics

Optimizing your reverse logistics can help you reach one of your primary business goals – increasing revenue.  Done right, reverse logistics improves customers’ overall experience, minimizes wasted spend, and increases efficiency. So, choosing the right company to oversee this process (or using the right software to do it well yourself)…

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Mapping Multiple Stops: It’s Time to Upgrade to a Multi-Stop Route Planner

The average delivery driver in a residential area makes an average of 120 stops per day. If you want to plan the most efficient route for yourself or your drivers, you have to consider countless route variations based on different factors. To make it possible…

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How to Track a Package Through USPS, UPS, FedEx, or Self-Delivery

You scoured the internet. You found the item you wanted. You typed in your info. You clicked purchase, and just like that you… have no idea what happens next until your package arrives. More often than not, it isn’t the wait for a package that frustrates customers — it’s the…

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Schedule Optimization: How to Optimize Schedules for Your Customers & Workers

Schedule optimization is a win-win-win for businesses. Optimizing schedules can increase your company’s bottom line, create a better workload for your employees, and help you deliver a better customer experience. In Schedule Optimization 101, we’ll explain precisely what schedule optimization is, why you need it, and how to achieve it…

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Fleet Management Processes: How To Optimize Your Fleets in 2020

In industries that rely heavily on transportation (like trucking, food delivery, and more), the cost of running and maintaining a fleet of vehicles is a significant portion of your total operating cost. A single truck tractor in a shipping fleet, for instance, cost an average of…

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The Best GPS for Delivery Drivers… Is the One You Already Have

Everyone has a favorite GPS app. And convincing someone to use a different GPS is like telling a Coca-Cola drinker to switch to Pepsi. (It’s not going to happen.) The thing is, no GPS can solve the problem you are searching to solve. GPS gets you from point A to…

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Load Planning: How to Start Optimizing Your Deliveries

Making the most of your freight vehicles and drivers is a constant challenge for all trucking companies, large and small. And that’s especially important in an economy where the competition on price is increasing all the time. In 2019, increasing price pressure from competitors was a significant challenge for…

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The Restaurant Delivery Mistake You Need to Avoid

You have two options when it comes to delivery: do it yourself or use a courier service.  Hiring a restaurant delivery service/courier that handles only on-demand delivery sounds like a great idea: their business model is exclusively executing deliveries, and outsourcing should cut down on your overhead, right?  Unfortunately,…

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What Is Last Mile Delivery? Costs & How to Optimize

What Is Last Mile Delivery? Last mile delivery, also known as last mile logistics, is the transportation of goods from a distribution hub to the final delivery destination — the door of the customer. The goal of last mile delivery logistics is to deliver the packages as affordably, quickly and…

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