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Delivery and Field Service tips,
best practices and product news

Quickly and Easily Improve Employee Scheduling with Software Tailored to Your Business

Whether you have five employees or 500, you can use scheduling software designed specifically for your industry to automate large parts of the scheduling process and keep this simple concept from becoming over complicated.v

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How Shipping Scheduling with a Route Optimizer Can Revolutionize Your Deliveries

Without shipping scheduling, you create an inefficient logistics process and lose potential revenue at several levels. Read more to learn what shipping scheduling is, common challenges you'll face, how you can use software to your advantage, and the primary benefits it brings to the table.

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The Returns Management Process: How to Make the Most Out Of Returns and Exchanges

In this article, we’ll cover the actual step-by-step process of managing returns, best practices, and real examples of companies using returns management as a competitive advantage.

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What is a Fleet Manager? Responsibilities, and the Role Software Plays in Fleet Management in 2020

From keeping vehicles maintained and operational at all times to ensuring driver compliance with regulations, a fleet manager’s job — managing fleet operations from start to finish — is a complicated one. Or does it have to be?

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HVAC Dispatching Best Practices, Tools, and Tips

Dispatching is one of the most important jobs in the HVAC industry, but it’s also one of the hardest. You have to simultaneously guide technicians, coordinate with leadership in the office, update customers and work orders, and keep everything running on schedule. We’ll explain how to use the best practices, tools, and tips in this article to level-up your HVAC dispatching skills and motivate your team.

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Tips and Tricks From the Field: A Guide to Fleet Dispatch

Whether you’re a small business owner doing fleet dispatching yourself, or you’re hiring someone to do this job for you, there are proven strategies you can use to keep operations running smoothly.

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Material Handling 101: How to Optimize Your Material Movement

Material handling, often called material movement, is the short-range movement of materials from manufacturing all the way to distribution.

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How to Use Fuel Management Systems to Start Cutting Costs Today

Fuel management isn’t just about finding the cheapest gas station and avoiding traffic. You can make a big dent in your fuel costs. All you need are a few simple strategies and the right software.

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ETA & ETD: What’s the Difference Between Estimated Time of Arrival and Estimated Time of Departure?

Estimated time of arrival is actually a lot more complicated than it seems, and it is often used incorrectly. Businesses and consumers rely on arrival and delivery estimates for planning, scheduling, and much more, but sometimes it feels like nobody is speaking the same language.

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ELD Short-Haul Exemptions: Are You and Your Drivers Exempt?

Starting from December 17, 2019, all motor carriers and drivers subject to FMCSA’s ELD final rule, must use an ELD (electronic logging device). That is, unless you're exempt. That's why, in this article, we’ll help you make sense of the legalese and find out if you're exempt from using ELDs .

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