Delivery and Field Service tips,
best practices and product news

Top Delivery Speed Is More Attainable Than You Think

Meeting customers' delivery-speed expectations is hard. Surpassing customer expectations is the business equivalent of running an Olympic marathon: it takes a lot of work, and you'll face fierce competition, but winning means lasting success for your brand.

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How Logistics Scheduling Keeps Everything on Track (and How to Simplify It)

Scheduling is one of the most important factors in the success of any logistics chain. Done right, it can drive revenue. Done poorly, it can cause your whole operation to come to a grinding halt.  Scheduling logistics means planning specific days and times to complete each movement of a product…

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How Delivery Planning Can Grow Your Business in 2020

Thanks to logistics giants like Amazon, customers now expect to receive products delivered to their door in record time. In fact, in a survey conducted by Walker Sands, 54% of US consumers under age 25 said that same-day shipping was…

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Top Reverse Logistics Companies and How to Optimize Your Reverse Logistics

Optimizing your reverse logistics can help you reach one of your primary business goals – increasing revenue.  Done right, reverse logistics improves customers’ overall experience, minimizes wasted spend, and increases efficiency. So, choosing the right company to oversee this process (or using the right software to do it well yourself)…

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Businesses Mapping Multiple Stops: It’s Time to Upgrade Your Route Planner

The average delivery driver in a residential area makes an average of 120 stops per day. If you want to plan the most efficient route for yourself or your drivers, you have to consider countless route variations based on different factors. To make it possible…

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How to Track a Package Through USPS, UPS, FedEx, or Self-Delivery

You scoured the internet. You found the item you wanted. You typed in your info. You clicked purchase, and just like that you… have no idea what happens next until your package arrives. More often than not, it isn’t the wait for a package that frustrates customers — it’s the…

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Schedule Optimization: How to Optimize Schedules for Your Customers & Workers

Schedule optimization is a win-win-win for businesses. Optimizing schedules can increase your company’s bottom line, create a better workload for your employees, and help you deliver a better customer experience. In Schedule Optimization 101, we’ll explain precisely what schedule optimization is, why you need it, and how to achieve it…

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Fleet Management: What It Is and How It Can Help Your Business in 2020

In industries that rely heavily on transportation (like trucking, food delivery, and more), the cost of running and maintaining a fleet of vehicles is a significant portion of your total operating cost. A single truck tractor in a shipping fleet, for instance, cost an average of…

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The Best GPS for Delivery Drivers… Is the One You Already Have

Everyone has a favorite GPS app. And convincing someone to use a different GPS is like telling a Coca-Cola drinker to switch to Pepsi. (It’s not going to happen.) The thing is, no GPS can solve the problem you are searching to solve. GPS gets you from point A to…

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Load Planning: How to Start Optimizing Your Deliveries

Making the most of your freight vehicles and drivers is a constant challenge for all trucking companies, large and small. And that’s especially important in an economy where the competition on price is increasing all the time. In 2019, increasing price pressure from competitors was a significant challenge for…

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