Delivery and Field Service tips,
best practices and product news

The Restaurant Delivery Mistake You Need to Avoid

You have two options when it comes to delivery: do it yourself or use a courier service.  Hiring a courier service that handles only on-demand delivery sounds like a great idea: their business model is exclusively executing deliveries, and outsourcing should cut down on your overhead, right?  Unfortunately, wrong. Sanitation…

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What Is Last Mile Delivery & How to Optimize It in 2020

What Is Last Mile Delivery? Last mile delivery is the transportation of goods from a distribution hub to the final delivery destination — the door of the customer. The goal of last mile logistics is to deliver the packages as affordably, quickly and accurately as possible.  Many retailers now focus…

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Field Sales: How to Manage Your Outside Sales Force More Efficiently

Your sales reps cover a wide area. Their meetings can last from 10 seconds of ringing a doorbell to multiple hours meeting a whole company’s board. Then they have to drive to the next call or meeting while also planning their tomorrow. Alternatively, you have a dispatcher responsible for a…

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OptimoRoute Opens up New Avenues of Revenue for CLEAResult

“With OptimoRoute we have a tool for the long term, it’s stable and will scale and grow with us.” About CLEAResult  CLEAResult is the largest provider of energy efficiency solutions in North America. It works with over 250 energy providers and other partners to change the way people use…

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Shipping Policies: How to Create a Bulletproof Shipment Policy with Optimized Logistics

When doing business online, you don’t have the luxury of building a personal relationship with your potential customers. They might never have seen your logo before or stepped foot in one of your retail stores (if they exist).  So how can you earn their trust to drive them to buy?…

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Local Roots NYC Quadruples Delivery Fleet to Feed New Yorkers During COVID-19 Shutdowns

Prior to COVID-19, Local Roots NYC was predominantly an in-person business. They distributed farm-fresh produce, meats, and local culinary creations to New Yorkers hand-to-hand at cafes, restaurants, and offices around the city. When those pick-up points were suddenly shut down to comply…

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What Is Outbound Logistics and Why Is It So Important to Modern Business?

Logistics is a significant expense for any modern business, with logistics-related spending coming in at more than $1.64 trillion last year alone. Depending on the size of your company and the price, size, and weight of your products, you could…

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Delivery Is More Important Now Than Ever. And We Have the Stats to Prove It.

Navigating the shifting tides of business in a world that has been upended by coronavirus is challenging, to say the least. Many companies, both small and large, have had to throw their long-term plans and projections out the window, favoring weekly plans that are more reactionary than forward-thinking. But as…

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Shipping and Delivery Accuracy: How to Minimize Errors and Maximize Revenue

On-time, accurate delivery is a huge part of the customer experience for physical products purchased online.  In 2019, 84% of shoppers reported that they were unlikely to choose a brand again after a bad last mile delivery experience. So…

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The Differences Between Routing and Scheduling and Why You Need to Excel at Both

If you manage delivery operations or oversee a mobile workforce of service or maintenance professionals, chances are you’re already using some sort of route planning and scheduling. But understanding the unique advantages of each of these tools could make you more effective, increase your business’s delivery or service capacity, and…

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